FAQ
Orders & Payments
What payment methods do you accept?
We accept major credit and debit cards, including Visa, Mastercard, and American Express. Additional payment options may be available at checkout depending on your location.
Can I modify or cancel my order after placing it?
Orders are processed quickly to ensure timely delivery. If you need to make a change, please contact us as soon as possible. Once an order has been shipped, modifications or cancellations are no longer possible.
Shipping & Delivery
Where do you ship?
We offer international shipping. Availability and delivery times may vary depending on your destination.
How long does delivery take?
Orders are typically processed within 1–3 business days. Delivery times vary by destination and will be displayed at checkout.
How much does shipping cost?
Shipping costs are calculated based on your location and the items in your order. The total shipping cost will always be shown before you complete your purchase.
Returns & Exchanges
What is your return policy?
Our goal is for every customer to be fully satisfied with their purchase. If you are not completely happy with your order, please contact us and we will do our best to find a solution.
Are some items final sale?
Yes. Certain items may be marked as final sale and are not eligible for return. This will always be clearly indicated prior to purchase.
Products & Sizing
How do I choose the right size?
Please refer to the size guide available on each product page. If you are between sizes, we generally recommend sizing up for comfort.
Do your corsets provide structure and support?
Yes. Our corsets are designed to sculpt the silhouette, enhance posture, and provide structured support while maintaining comfort and elegance.
Where are your products made?
Our products are crafted both locally and internationally. We carefully select our manufacturing partners to ensure high-quality materials, refined craftsmanship, and a fair balance between quality and price.
Care & Quality
How should I care for my garment?
To preserve the quality and structure of your piece, we recommend gentle hand washing or professional dry cleaning. Always follow the care instructions provided with your garment.
Brand & Experience
What makes Maison Asiya different?
Maison Asiya designs pieces as a modern form of armor—created to enhance confidence, posture, and presence. Each design reflects intentional femininity, refined craftsmanship, and timeless elegance.
